Your subscription and billing

See and change your plan, pay, cancel and view your invoices. Covers failed payments, locked features, codes and the affiliate program.

Plans and prices: limits, features and where to compare them

Compare MyFitnessClient plans on the Pricing page or in Subscription and understand each line: price, active clients, team, storage and features.

View your plan, what it includes and how much you use

In MyFitnessClient Subscription, you see your plan, its status, next renewal, included features and how much of your client and storage limits you use.

Upgrade your plan and pay for your subscription

In MyFitnessClient Subscription, move to a paid or higher plan: choose monthly or yearly and pay on Stripe, with a free trial on your first paid subscription.

Downgrade your plan and confirm the scheduled change

In MyFitnessClient Subscription, you move to a lower plan without losing the period you already paid for: the change is scheduled for when it ends.

Cancel your subscription and understand what happens next

Cancel your MyFitnessClient subscription in Manage Billing, keep your plan until the paid period ends and see what happens to clients, Materials and courses.

View your invoices and update the card for your subscription

View your MyFitnessClient subscription invoices and invoice-receipts, filter them by status and update your card in the Stripe billing portal.

Failed payment, 3D Secure or dispute on your subscription

This happens when MyFitnessClient can't charge your subscription, your bank asks for 3D Secure or opens a dispute. See what to do and the 7-day deadline.

Feature locked by your plan: what it means

In MyFitnessClient, a page or action outside your plan shows what the feature does, the cheapest plan that includes it and the button to subscribe to it.

Apply a referral code, a partner code or a coupon

In MyFitnessClient Subscription, apply a referral code, a partner code or a coupon before you subscribe to a plan and see what each one gives you.

Earn free months with the affiliate program

In the MyFitnessClient Affiliate Program, create your code, invite other professionals and earn credit when each invitee pays their first subscription.

Subscription problems: payment, plan and billing

Fix common MyFitnessClient Subscription errors, such as a plan that doesn't change after you pay, a page that won't load or a missing Manage Billing button.