Client requests

1 min read7Updated on 09/10/2026

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Overview

If you have a public profile in the marketplace, anyone can request you as their professional. Those requests arrive in the Requests tab inside Clients. It is a way to gain clients without inviting them yourself.

Respond to a request

  1. Open Clients and select the Requests tab.
  2. Review the request and the message the person sent.
  3. Choose Accept to make them your client, or Reject to decline.
If a request is unwanted, you can use Block so that person can't send you new requests.

After you accept

When you accept, the client appears in your list and you can start assigning workouts, meal plans, and assessments. To receive more requests, make sure your profile is complete: see Appear in the marketplace.