Sign-up, sign-in and account security

Create your account, verify your email and sign in with a password, Google or Apple. Turn on 2FA, reset your password and fix codes that do not arrive.

Create a professional or client account

In MyFitnessClient, create your professional or client account on the website in 3 steps, or a client account in the app, and confirm your email with a code.

Sign in or create an account with Google or Apple

In MyFitnessClient, you sign in or create your account with Google or Apple, without a password, on the website and in the client app.

Verify your email with the 6-digit code or the link

In MyFitnessClient, confirm your email with the 6-digit code or the button in the email to activate your account, right after you sign up.

Sign in and sign out

In MyFitnessClient, sign in with your email and password on the website or in the app, and sign out only on the device you're using.

Turn on two-factor authentication (2FA)

In MyFitnessClient, turn on two-factor authentication by email or with an authenticator app, save your recovery codes and use it when you sign in.

Reset a forgotten password

In MyFitnessClient, get back into your account when you forget your password: request a link by email and set a new one in a few steps.

Change or set your account password

In MyFitnessClient, change your password under Profile in Settings, or set your first one if you sign in with Google or Apple, and see how sessions change.

Link or remove your Google account in Settings

In MyFitnessClient, link your Google account in Settings to sign in with it without a password, or remove it when you stop using it.

Not receiving the email verification code

Happens when the MyFitnessClient email with the 6-digit code to confirm your account doesn't arrive or the code is rejected: causes and fixes.

I can't sign up, sign in or reset my password

It happens when MyFitnessClient rejects your sign-up, sign-in or password reset; each message comes with its cause and what to do.