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Payments and plans

See what you owe your professional, pay online or mark a payment as paid, and choose, renew or cancel your plan. Includes help when a payment is not confirmed.

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View your payments, filter them and export them to CSV

In MyFitnessClient Settings > Payments, see what you owe your professional, what you have paid and your receipts, and export it all to CSV on the website.

Pay what you owe your professional online with Pay now

In MyFitnessClient, Pay now in Payments opens the Stripe page: you pay your professional online and the payment becomes Paid without them confirming it.

Mark a payment made outside the platform as paid

Paid your professional in cash, by bank transfer or MB Way? Mark the payment as paid in MyFitnessClient Payments so they can confirm it.

Choose and pay for a plan from your professional

In MyFitnessClient, choose one of your professional's plans in Settings > Payments and pay for it on Stripe so the plan becomes active.

Pay, renew or change your professional's plan

In MyFitnessClient, use the Your plan card in Settings > Payments to pay an unpaid or overdue plan, renew a pack or, in the app, change plans.

Cancel or resume your plan subscription

In Payments in MyFitnessClient, cancel your professional's plan so it ends with the paid period, and resume it before then with no new charge.

Switch a monthly fee you pay manually to automatic payment

In MyFitnessClient, the Automate button in Payments switches a monthly fee you pay manually to automatic charging, so you don't have to remember.

States and buttons of the Your plan card

Learn what the states, dates and buttons on the Your plan card mean, in Settings > Payments in MyFitnessClient.

Fix payment problems: Pay now, confirmation and plan

In MyFitnessClient, what to do in Payments when Pay now is missing, a payment stays unconfirmed or your plan is active without you paying.