Chat notifications, rules and issues
Fix what stops you from writing in the chat, a message that was not sent and shows Retry, and a chat that does not update on its own.
Articles
I can't write in the chat: I see a padlock
In MyFitnessClient Chat, a padlock in place of the message box tells you why you can't write; see what each message means and what to do.
The message was not sent and Retry appears
In MyFitnessClient Chat, a message that didn't go through is marked to retry; see why it failed, how to resend it and when retrying isn't enough.
The chat doesn't update by itself or messages arrive late
When the MyFitnessClient Chat stops updating by itself, the real-time connection dropped or the account has too many connections open; see how to fix it.
Videos
Frequently Asked Questions
Chat notifications, rules and issues