App installation and internet connection
Fix being offline on the web and the store app refusing professional accounts, and see why the installed app stays in portrait and does not zoom.
Articles
“You are offline”: what to do on the web
In MyFitnessClient, the “You are offline” notice appears when your browser loses the network. See what to do and what the web keeps offline.
“This app is exclusively for clients”: what to do as a professional
The MyFitnessClient app on the App Store and Google Play is client-only and rejects professional accounts. See how to continue on the web, even on your phone.
The installed app asks you to use your phone in portrait mode
In MyFitnessClient, the app installed on your phone only works in portrait and shows a notice when you rotate it. See why and how to continue.
I can't zoom in on the page in the installed app
In the installed MyFitnessClient app, the page doesn't zoom with your fingers, on purpose. See what changes and how to zoom the page in a browser tab.
Videos
Frequently Asked Questions
App installation and internet connection