MyFitnessClient
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Errors and troubleshooting

Error messages, cards and pages, blocked requests, an unavailable server and the most common MyFitnessClient problems, with what to do in each case.

Articles

“We could not load this information” and other error cards

In MyFitnessClient, an error card takes the place of a list or page that did not load; see what it says, how to try again and what to send to support.

Page not found, Critical Error and page error: what to do

On the MyFitnessClient website, a missing or failing page is replaced by an error screen. See what to do in each case and when the page reloads on its own.

“The request was blocked by the security protection”: what to do

In MyFitnessClient, this message means security protection stopped the request before it reached the application; see what to do and what to send to support.

Server temporarily unavailable or too many requests in a row

In MyFitnessClient, these messages appear when the server does not respond, is slow or gets too many requests; see how long to wait and when to contact support.

Fix the most common problems in MyFitnessClient

Find the cause and the fix for the most common MyFitnessClient problems with notifications, emails, Paste, right-click, new versions, network and editors.