Getting started for clients
From the invitation to your first workout: sign up, accept it or pay for its package, complete your profile, take the tutorials and fix invitation problems.
Articles
Open your professional's invitation and create your account
In MyFitnessClient, your professional's invitation arrives by link, QR code or email; opening it lets you create a client account or sign in to yours.
Accept or decline your professional's invitation
In MyFitnessClient, you answer your professional's invitation on Home: accept it to start coaching, or decline it and the invitation closes.
Pay and join with an invitation that includes a package
In MyFitnessClient, an invitation with a package only opens coaching after you choose a package and pay your professional for it.
Invitation not working: expired, already used or for another email
In MyFitnessClient, an invitation fails if it is expired, used up, cancelled or for another email. See what each message means and what to do.
Get started: from your invitation to your first workout
In MyFitnessClient, go from your professional's invitation to your first workout: create your account, accept it, take the welcome tour and start training.
Interactive tutorials for clients: list by chapter
In MyFitnessClient, look up the interactive tutorials for clients by chapter, the page where each one starts and what changes between the web and the app.
Complete your profile when you open the app
In the MyFitnessClient app, the Complete your profile page asks only for the details your professional is missing: date of birth, height, weight and photo.
Can't request coaching from a professional
In MyFitnessClient, the contact card on a professional's profile shows why you can't request coaching and what to do in each case.
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Frequently Asked Questions
Getting started for clients