My area: setup and troubleshooting
See access and limits in My area, and fix problems opening or saving, a missing program or meal plan, and reminders that do not arrive.
Articles
Required plan, limits and addresses for My area
See which MyFitnessClient plan opens My area and each of its tabs, when the account is frozen, the save limits per minute and the addresses.
My area does not open, does not load or does not let you save
This happens when My area, in MyFitnessClient, shows the plan page, an error card or a notice when you save. See the cause and the fix for each case.
No active program: the program or plan does not appear or has ended
This happens when Workouts or Nutrition, in My area of MyFitnessClient, shows “No active program” or “No active plan”. See the cause and how to activate one.
Meal and habit reminders are not arriving
Happens when a meal or habit reminder from My area does not arrive. Check in MyFitnessClient if it was sent, if it is in the bell and how to turn on Push.
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Frequently Asked Questions
My area: setup and troubleshooting