Overview

You can make a Voice call or a Video call with your professional from the conversation, in the web version of the app, if your plan includes calls. On iPhone and iPad, call from Safari: from the app icon installed on your home screen the microphone may not work.

How to call

Open the conversation with your professional in the web version.
At the top, tap the phone icon (voice) or the camera icon (video).
During the call you can mute the mic or turn off the camera.

The iPhone and Android apps can't make or answer calls. If your professional calls and you don't have the web version open, you get a missed call notification. To answer, your professional also needs the web version open: if they don't have it open, the call doesn't ring and they get a missed call notification. On your first call, allow access to the microphone (and the camera, for a video call) when your browser asks.