Chat, groups and calls
Chat with your clients, create groups, send broadcast or scheduled messages and make calls. Also fix a scheduled message that was paused.
Articles
Chat with clients
Chat is your direct channel with each client. Write in the Type a message… field and send without leaving the platform. Gallery: photos and videos. File: any type except executables, up to 2 GB per
Voice and video calls
From a conversation, you can start a Voice call or a Video call with the client, without leaving the platform. Open the conversation with the client. At the top, tap the phone icon (voice) or the
The scheduled message is paused or won't resume
This happens when a scheduled message in MyFitnessClient Chat pauses on its own or won't resume; see the cause and how to send it to the client again.
Videos
Frequently asked questions
Chat, groups and calls
Up to 2 GB per file, of any type except executables, within your plan's storage. For photos and videos, use the Gallery attachment. The free plan does not include file storage, so it does not let you send files, photos, or videos.
Yes. Use Create Group to bring several clients into a group conversation, where you can also run group calls.
Yes. In a direct conversation you have shortcuts to Share workout, Share Assessment, and choose files already stored in the client's Materials.