My courses and materials
Follow your professional's courses lesson by lesson, open the folders, files and Pages shared with you, and fix access problems.
Articles
Access your courses
The Courses area in the menu holds the courses you can already access. The courses you can access are made available by your professionals. Once you have access, the course appears in Courses. You can
Buy or subscribe to a course
In MyFitnessClient Courses, you discover your professional's courses and buy or subscribe to one on the website, paying on Stripe.
Manage a course subscription and view receipts
In Payments on MyFitnessClient, you see your course purchases and subscriptions, open receipts, and manage or cancel a subscription on Stripe.
12-month access guarantee for a purchased course
A course bought from your professional on MyFitnessClient is guaranteed for 12 months, even if they leave the platform. See what it covers and what you accept.
Course does not open, shows as paused or a lesson cannot be completed
If a MyFitnessClient course shows as paused or expired, has locked lessons or will not let you complete a lesson, see the cause and what to do.
Can't buy or subscribe to a course
In MyFitnessClient Courses, if buying or subscribing to a course fails or the button is disabled, see what each message means and what to do.
Materials do not appear, a folder is empty or a file does not open
If MyFitnessClient Materials do not appear, a folder is empty or a file does not open, see the cause of each message and what to do.
Videos
Frequently asked questions
My courses and materials
In Courses, in the menu. A course appears there as soon as you have access, and you can filter the list by In progress or Completed.
At the end of the lesson, tap Mark as completed (in the app, Mark as complete). If the lesson has required checklist items, check them first. Your progress is saved and you can move on to the next lesson.