My area: setup and troubleshooting
Use My area to train and log your own data, see its access and limits, and fix saving failures, a missing program and reminders that don't arrive.
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Use My area
My area lets you train and track your own data with the same experience you provide to clients. Open it from the sidebar. It's only available if your plan includes it. Without it, the page shows the
Required plan, limits and addresses for My area
See which MyFitnessClient plan opens My area and each of its tabs, when the account is frozen, the save limits per minute and the addresses.
No active program: the program or plan does not appear or has ended
This happens when Workouts or Nutrition, in My area of MyFitnessClient, shows “No active program” or “No active plan”. See the cause and how to activate one.
My area does not open, does not load or does not let you save
This happens when My area, in MyFitnessClient, shows the plan page, an error card or a notice when you save. See the cause and the fix for each case.
Meal and habit reminders are not arriving
Happens when a meal or habit reminder from My area does not arrive. Check in MyFitnessClient if it was sent, if it is in the bell and how to turn on Push.
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My area: setup and troubleshooting