Client plans and packs
Create recurring plans and packs, assign them or let clients choose, change or cancel them and set what happens if they don't pay. Covers automatic payments.
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Create recurring plans and packs for clients
In MyFitnessClient, under Payments, create the recurring plans and packs you sell to clients, with a price, included sections and a late-payment rule.
Give a client a recurring plan or a pack
In MyFitnessClient, under Payments, give a client a catalog plan or a custom plan and choose whether to request payment or record that they already paid.
Let clients choose and pay for their plan themselves
In MyFitnessClient, under Payments, decide whether clients choose and pay for a plan from your catalog on their own, all of them or just one client.
View each client's plan and payment status
In the Clients tab of Payments in MyFitnessClient, see each client's plan, status and next charge, and open their payments sheet.
Choose what happens when a client does not pay
In MyFitnessClient's Payments settings, choose what happens to a client who does not pay: the late-payment rule and the grace period.
Change a client's plan
In MyFitnessClient, in Payments, swap a client's plan for another catalog plan or change the price, sections and rule of a custom plan.
Cancel a client's plan
In MyFitnessClient, under Payments, cancel a client's plan so future charges stop; what happens to access depends on whether the plan is paid.
Switch a monthly fee charged by hand to automatic payment
In MyFitnessClient, under Payments in the client's profile, invite the client to save a payment method so their manual monthly fee is charged automatically.
Change a plan's price for new or all clients
In MyFitnessClient, change the price of a monthly fee in Payments and choose whether it applies only to new clients or also to those already paying it.
Archive a plan or remove it from the client catalog
In MyFitnessClient, under Payments > Plans, archive a plan to stop selling it or remove it from the client catalog. Clients who have it keep it.
Charge day of a manual monthly fee and end of access
In Payments in MyFitnessClient, a manual monthly fee keeps the day it started: see why one on the 31st falls due at the end of February and when it stops.
Delayed first charge of an automatic plan
In MyFitnessClient, when a client starts paying for an automatic plan and still has paid days, the first charge waits until the day after those days.
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Frequently asked questions
Client plans and packs
A recurring payment is a plan, which you give the client with “Give plan” (a plan from the catalog or “Custom”). Paid by hand, the plan creates one charge at a time: the next one only appears once the previous one is paid, and you manage each one as usual. Paid automatically, the client is charged on their own each period.