Online payments, country and currency
Connect your Stripe account, check your balance and payouts, choose payment methods, country and currency, and understand fees, refunds, disputes and receipts.
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Choose the country and currency you charge in
In MyFitnessClient, under Payments, choose the country you work in and the currency you charge in. Do it before your first price, which locks the currency.
Connect Stripe to receive online payments from clients
In MyFitnessClient, the Payments module connects your Stripe account so clients can pay online, with the money going straight to that account.
Choose your clients' online payment methods
In Payments in MyFitnessClient, choose whether clients can also pay online with MB Way, Multibanco or Klarna, as well as by card, and where to turn on the rest.
Check your Stripe balance and payouts
In MyFitnessClient Payments, see your Stripe account balance, the money heading to your bank and when it arrives, and open the Stripe dashboard.
Fees on client online payments
In MyFitnessClient, the Payments module shows the Stripe fees and the net amount of each charge paid online. Check it to see what stays in your account.
Receipts and invoices for client payments
In MyFitnessClient Payments, only payments made online have a Stripe receipt, and there are no invoices. See where professionals and clients open it.
Refunds and disputes for online payments
In MyFitnessClient, refunds and disputes for online payments are handled in Stripe; see what changes in Payments and what is refunded automatically.
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Frequently asked questions
Online payments, country and currency
Currently, no. MyFitnessClient applies no commission or application fee. If you collect online, Stripe may apply its processing fees.
Not inside the app: the client uses “Pay now” and pays on a Stripe page, with the methods you turned on, then comes back. For that, your plan has to include online payments and you have to activate them in Payments, on the Settings tab. External payments marked as paid by the client remain available.