MyFitnessClient

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Features

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WorkoutsBuild workouts from over 5,600 exercises, set sets, loads and times, and your clients log everything in the app, on iPhone, Android or in the browser.NutritionMeal plans with over 1,000 foods in the catalog and nutrition calculations by quantity.ClientsProfiles, intake forms, physical assessments and the full history of every client in one place.ScheduleManage sessions and events in your calendar: your client sees their bookings and is notified, you set reminders for yourself, and you can send events to Google Calendar.AssessmentsMeasurements, skinfolds, bioimpedance and fitness tests, plus photos and videos from Basic up, with BMI, estimated body fat and assessment comparisons.ProgressMeasurements and charts that show each client's recorded progress, plus side-by-side progress photos from Basic up.CommunicationChat with your clients, voice messages on Basic and Pro, voice and video calls in the browser and push notifications.HabitsHabits with a goal, frequency and reminder that your client logs in the app and you follow in a monthly calendar.PaymentsLog one-off charges, give plans that charge on their own, see what's overdue and, on Basic and Pro, get paid online through Stripe.TeamAdd other professionals to your account, delegate tasks, and manage each member's access to clients.QuestionnairesBuild questionnaires from scratch with 13 question types, and the answers land on your client's record.SupplementsSupplement plans with amounts and times of day, and your client checks off each dose in the app.Client appYour clients' free app, on the App Store, Google Play and in the browser, with the day's workout, nutrition, check-in and chat.BrandingYour name, logo and colors in your clients' app, on every plan, including Free.Public profileYour page at myfitnessclient.com/@name and a spot in the directory where people looking for a professional find you.CoursesCourses in sections and lessons, with video, text and your workouts, that you give or sell to your clients.MaterialsFolders, files and pages written in the platform, shared with the clients you choose.Personal areaUse the platform for yourself: your workouts, nutrition, check-ins and habits, separate from your clients.

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Errors and troubleshooting

Fix error cards, an unavailable server, blocked requests and common problems. On the web, also error pages, the new version and services that are down.

Fix the most common problems in MyFitnessClient

Find the cause and the fix for the most common MyFitnessClient problems with notifications, emails, Paste, right-click, new versions, network and editors.

“We could not load this information” and other error cards

In MyFitnessClient, an error card takes the place of a list or page that did not load; see what it says, how to try again and what to send to support.

Page not found, page stopped responding and page error: what to do

On the MyFitnessClient website, a missing or failing page is replaced by an error screen. See what to do in each case and when the page reloads on its own.

“New version available”: update without losing work

The “New version available” banner appears on the MyFitnessClient Dashboard and web app when a new version is out. See how to update without losing work.

Server temporarily unavailable or too many requests in a row

In MyFitnessClient, these messages appear when the server does not respond, is slow or gets too many requests; see how long to wait and when to contact support.

“Our services seem to be down” and section under maintenance

On the MyFitnessClient Dashboard and web app, “Our services seem to be down” and “Under maintenance” are temporary. See what to do until the page is back.

“The request was blocked by the security protection”: what to do

In MyFitnessClient, this message means security protection stopped the request before it reached the application; see what to do and what to send to support.