Two ways to get started

In Clients, the New client button gives you two options:

Create client: creates a profile managed by you that is immediately available for workouts, assessments, and other content. The client does not have app access yet; you can invite them later.
Invite client: sends access for the person to create their account and request a connection with you.

How to send an invitation

Open Clients, click New client, and choose the Invite client tab.
Choose Email, Link, or QR code and, under Invitation expires in, the expiry. For a link or QR code you also choose How many clients can use it. For email, you also choose the Invite language. Under Access period you choose, if you like, the day the access starts and the end. If you have packages for sale, under Package to join you can ask for a package payment before the person joins.
Click Create invitation. By email, the platform sends the invitation to the person; a link or QR code you share yourself, through your preferred channel.
An email invitation connects the person to you as soon as they accept it. With a link or QR code, each request waits for you in Requests until you accept or reject it. There are exceptions: if the Access period starts on a day that has not arrived yet, the person joins at once as scheduled and takes a spot in your plan; for an invitation with packages, see Require a package payment before a client joins.

The expiry options depend on the channel, and every channel offers Never. A link or QR code set to Never and Unlimited shows as Permanent in the Invitations tab: it does not expire, can be used by multiple people, and each use waits for your approval, except with a future access start. To withdraw an invitation, use Cancel in the Invitations tab. Creating a client and inviting by email need a free spot in your plan; without one, you see Client limit for the current plan reached.

Invite language

Only email invitations have a language. With Automatic, the email goes out in the language of the person's account, if they already have one, or in yours, and the link opens in the language of the visitor's browser. If you choose one of the 8 languages, it is used for the email, for the page the link opens, and for the account created from it. In Create client, the same field appears once you enter the email and turn on Invite to the app.

After creating or inviting

A directly created client appears in your list immediately. A client invited by email appears as soon as they accept the invitation; by link or QR code, after you accept the request. Open the client page to manage their coaching. If the person found you through your public profile, see also Client requests.