Change your account country

Steps

To change the country on the web, in the professional dashboard or in the client account:

1. At the bottom of the side menu, select your photo and name, then Settings. On a phone, open the menu and, at the bottom of it, select Settings.
2. In the Preferences group, select Country, between Language and Units.
3. Select the field with the current country and choose your country from the list. The countries are in alphabetical order, with their flag and their name in the site language, and the search finds them by name.

The account saves the country straight away. With the units on Automatic, the site shows weights, measurements and distances in the units of the new country.

In the app

The app does not have the Country option yet. To change the country, use the site.

What the field shows

• The country you chose, or the one MyFitnessClient detected.
• Until you choose, the country you created the account from, with the line “Detected automatically from where you created the account.” under it. The line goes away when you choose a country.
• “Choose your country”, when the account has no country yet.

What the country sets

• The units, with Automatic in Settings > Units: Imperial (US) for the United States, Liberia and Myanmar, and Metric for every other country, the United Kingdom included. If you chose Metric or Imperial (US) yourself, the units stay as they are when you change the country. See Change the units: metric or imperial (US).
• The country code an empty phone field on the site starts with: your phone, in Settings > Profile in the client account, and the phone fields of the professional dashboard, such as the one in a client invitation and the WhatsApp one in the Marketplace profile. You can always choose another country in the field's selector.

Common problems

“The country could not be saved. Try again.”

The account did not save the country, for example because there was no internet connection, and the field goes back to the previous country. Check the connection and choose the country again.

The detected country is not mine

The country is detected from where you were when you created the account or, on an older account, when you opened MyFitnessClient, and it can be a different country while traveling or using a VPN. Choose your country in Settings > Country.

Questions

Does changing the country change the language?

No. The country and the language are chosen separately, and changing one does not change the other. See Change your account language.

Does changing the country change the Payments country?

No. In the professional dashboard, the country and currency you charge your clients in are chosen in Payments, on the Settings tab, and do not change with the account country.

Does changing my country change my clients' country?

No. Each account has its own country: changing yours does not change your clients' or your professional's.