19Account and security

Log in, protect your account and take your data with you.

Log in with email, Google or Apple, turn on two-factor authentication and see your open sessions. The database and servers are in Germany, and you can request an export of your data whenever you want.

  • Two-factor authentication by email or authenticator app
  • Database and servers in Germany
  • In European and Brazilian Portuguese, English, Spanish, French and German
Start free

Cancel anytime

01

Log in and protect your account

Sign up with an email and password, confirmed by a code, or log in with Google or Apple on the website. Turn on two-factor authentication and remotely end a session open on another device.

02

Your data

The database and servers are in Germany, and files are stored with Cloudflare, preferably in the European Union. Request by email, free of charge, an export of your data and your clients' data.

03

Your way

The website, the dashboard and the client app are in six languages, and each person picks theirs. Choose a light, dark or automatic theme, and get a help center with articles, videos and guided tutorials.

Everything you can do with your account

15 features so you and your clients log in securely, know where the data lives and use the platform your own way, on the website, in the web dashboard and in the client app.

Log in and protect your account

4 features

  • Email, Google or Apple

    You and your clients sign up with an email and password, confirmed with a code sent by email, or log in with Google or Apple.

    For: Professional and clientWhere: Dashboard and app

    Google and Apple on the website and in the client app in the browser.

  • Linked accounts

    In Settings, Profile, you see your linked accounts, link Google to an existing account or unlink a provider.

    For: Professional and clientWhere: Dashboard and app

    Linking Google is done on the website.

  • Two-factor authentication

    Turn on two-factor authentication with a code by email or with an authenticator app, and get recovery codes you can generate again. To turn it off, you request a code by email.

    For: Professional and clientWhere: Dashboard and app

  • Active sessions

    See which devices you're logged in on and end any session remotely.

    For: Professional and clientWhere: Dashboard and app

Your data

3 features

  • Data hosted in Germany

    The database and the app and call servers are in Germany, and files are stored with Cloudflare, preferably in the European Union. External services (Stripe, Google, Apple and Expo, for app notifications) process data outside the EU with the safeguards described in the Privacy Policy.

    For: Professional and clientWhere: Dashboard and app

  • Data export

    Request by email, free of charge, an export of your data and your clients' data, in JSON or CSV and with the files, or a transfer to another provider. In the dashboard you export to CSV your payments, questionnaire responses, team activity and the clients enrolled in your courses.

    For: ProfessionalWhere: Dashboard

    The full export is requested by email. The export by email is on every plan. The CSVs follow each module's plan: questionnaires and team from Basic up, courses on Pro.

  • Error reports on the phone

    In Settings, Privacy, your client decides whether that phone sends error reports, screenshots, performance metrics and usage time. It's on by default, and the choice only applies to that phone.

    For: ClientWhere: Client app

    In the Android app.

Leave and delete the account

2 features

  • Delete a client account

    Your client deletes their account in Settings, Delete account, and confirms with their password. They're logged out on every device and you're notified.

    For: ClientWhere: Client app

    In the store apps. In the Android app, anyone without a password confirms with their Google account or a code by email. In the browser, the request is made by email.

  • Close a professional account

    On the website, choose Close account and confirm with your password, and with no clients on paid periods the account is deleted right away. With them, the account is set to close on the last paid day (3 months at most), with no new clients, sales or renewals until then, and you can change your mind before it closes.

    For: ProfessionalWhere: Dashboard

Use it your way

6 features

  • Six languages

    The website, the dashboard, the client app in the browser and the store apps are in European Portuguese, Brazilian Portuguese, English, Spanish, French and German. Each person picks their language, and emails and notifications arrive in that language.

    For: Professional and clientWhere: Dashboard and app

  • Light, dark or system theme

    In Settings, Appearance, choose Light, Dark or System, which follows your phone's or computer's theme.

    For: Professional and clientWhere: Dashboard and app

  • Accessibility

    The website and the apps follow WCAG 2.2 AA as a reference and are partially conformant, with labels for screen readers, support for reduced motion and a dark theme. Known limitations are published in the accessibility statement.

    For: Professional and clientWhere: Dashboard and app

  • Help, tutorials and support

    You and your clients have a help center with articles, videos and search, and guided tutorials that walk through the real screens. You open support requests and follow the replies, and your client sees the replies to requests they created, such as when reporting a message.

    For: Professional and clientWhere: Dashboard and app

  • Subscription invoices

    In Settings, Subscription, you see the certified invoice-receipts for your subscription, issued automatically with each payment.

    For: ProfessionalWhere: DashboardPlan: Basic and Pro

  • What's new in each version

    When a new version comes out, the dashboard shows you what's new, and there's a public changelog with a page per version.

    For: ProfessionalWhere: Dashboard

Frequently asked questions

Where is the data stored?

The database and servers are in Germany, and files are stored with Cloudflare, preferably in the European Union. External services, such as Stripe, Google, Apple and Expo, are described in the Privacy Policy.

Is there two-factor authentication?

Yes, for professionals and clients, with a code by email or with an authenticator app, and with recovery codes.

Can I take my data with me if I leave?

Yes. Request by email, free of charge, an export of your data and your clients' data in JSON or CSV, with the files.

Which languages is the platform in?

European Portuguese, Brazilian Portuguese, English, Spanish, French and German, on the website, in the dashboard and in the client app.

Can I log in with Google or Apple?

Yes. On the website, you and your clients can sign up or log in with Google or Apple, as well as with an email and password.

How do I close my account?

In Settings, Profile, with Close account and your password. If you have clients with periods already paid, the account is set to close on the last paid day, 3 months at most, and you can change your mind until then.